We have an exceptional opportunity to join an American multinational financial technology company based in Basildon, Essex with excellent public transport links and free on site parking!

Total between the hours 8am – 6pm Monday-Friday, Five day rota could include some Saturdays but with days off in the week

Salary: £18,000-£21,000/annum

This company sells software and software as a service to the financial services industry. The company has offices in the Americas, Europe, Asia, Africa and Australia.

If you join this organisation you will be provided with outstanding training to ensure that you can provided the most effective & efficient service function to customers, mostly by telephone, but by any appropriate means of communication.

You will be:

  • Dealing with customers on a daily basis
  • Develop an understanding of all client profiles / products to deliver excellent customer service
  • Actively seek and respond to feedback
  • Update the internal systems and databases appropriately
  • Create and update any relevant documentation

If you come from a solid customer service background either in technical retail sales or a call centre background we want to hear from you !

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