Service Desk / Maintenance Coordinator – Southend
Full-time | Office based – Permanent | Growing Property Company
£26,500 upwards depending on experience.
Do you have a confident telephone manner coupled with some administrative experience and want a step into property maintenance ?
Our client, a successful and expanding property company based in Southend outskirts, has an exciting opportunity for a Maintenance Coordinator to join their friendly team.
This role offers the chance to become part of a supportive business with real opportunities for growth and development.
The Role
As a Coordinator, you will be shown how to act as the first point of contact for customers, handling day-to-day maintenance requirements with professionalism and care. You’ll be responsible for ensuring smooth communication between clients, trades and subcontractors, while keeping everything organised and on track.
Key Responsibilities:
Communicating with clients
Coordinating diaries, planning repairs and services
Liaising with subcontractors to arrange works
Handling inbound telephone enquiries in a professional manner
Logging calls and updating information on the database system
Keeping clients updated throughout the process
About You
Previous experience in a helpdesk, service desk, or telephone-based customer service role is ideal
Experience of dealing with customers over the phone
Administration skills and computer literacy
Confident relationship builder with excellent communication skills
Professional telephone manner
Own transport required due to the office location or on the 23A Southend bus route
Full-time role, office based role
Includes one Saturday per month (1–3pm), with a Friday afternoon off when this is worked
This offers you the chance to receive training and the opportunity to join a welcoming and growing company
Be part of a supportive, friendly team !!! Learn how to be a coordinator !!
Permanent position !!
To apply, please contact Claire on 01268 971950 / 07930 381354
Or email your CV to claire.murrell@adore-recruitment.co.uk
Please do not apply through messenger