Ongar / Hybrid Excellent basic plus yearly bonus and salary review every August !!!
Ongar Essex Office – Monday / Wednesday / Friday WFH – Tuesday / Thursday !!!
This is a great position which offers you the opportunity of providing excellent customer service over the telephone and via the specified App and ordering system plus meeting with clients face to face
Your clients are within the restaurant and catering industry and your core objective is to retain and grow these accounts by managing all day-to-day queries or issues by providing relevant, timely and accurate information. The role will be based within a friendly team in the offices in Ongar Essex, but you will also visit clients face to face around the London area approximately once per week.
You will:
Create effective Account Plans and retain & grow existing business
Manage and monitor Price, Quality & Service with each assigned customer through Price Checking of new contract SKU’s
- Invoice Checks to ensure suppliers are upholding agreed tendered prices.
Managing suppliers against service level agreements
- Assisting with the mobilisation of any new accounts
Take ownership of and resolve any supply and quality issues with the relevant supplier
Offer support to customers regarding the on online ordering systems (Marketman, Procure Wizard, Fourth etc.) Training will be provided
Manage all Accounts through the CRM system
This role would suit someone who understands the food , restaurant or hospitality industry but that is not essential. Previous Account Management or business development experience is essential !
- Hospitality, restaurant, or catering knowledge is preferable but not essential
- Strong IT skills, in particular MS Excel but also Word, Outlook and Power-point is required
Monday to Friday free parking, 25 days starting holiday plus your birthday and bank holidays off !!!