Customer Advisor / Logistics Advisor
£24,500 Wickford / Chelmsford Location Plus quarterly bonus
Free parking!!! Monday to Friday Full time (office based) Car driver required.
I am looking for someone with a positive personality who enjoys dealing with customers on the phone, solving any queries building relationships.
The role is to update and assist customers on their deliveries in a buzzy logistics department. The role is based in newly refurbished offices with free parking!!
You will work within a great team and have the support of a team supervisor.
ROLE & RESPONSIBILITIES:
- Respond to customer enquiries by phone, email, web queries
- Provide ETAs
- Work closely with the transport planners
- Answer all incoming service calls
- Respond to all customer emails
- Manage and resolve all queries on the service log
If you have logistics or telephone-based customer service experience or been in an administrative role which involved a lot of telephone liaison, please contact me to discuss this role!!!
IMMEDIATE INTERVIEWS FOR THE RIGHT PERSON!!!
To discuss this role or to apply please call Claire at Adore Recruitment
01268 971950 or 07930 381 354
or email your cv to email@example.com