Salary: £50,000 – £70,000 basic (DOE)
Location: Bristol (office-based with regular site travel)
Contract: Full-time, permanent
A well-established and growing specialist within the UK construction and building-envelope sector is seeking an experienced Product Support Manager to join its technical team, focusing on metal roofing systems for commercial and industrial projects.
This is a key technical role, supporting projects from early design through to completion, working closely with sales teams, contractors, and external partners to deliver compliant, high-quality roofing solutions.
The Role
You will be responsible for the day-to-day technical support of metal roofing products and systems, providing expert input across specification, design, and on-site delivery. The role combines office-based technical work with regular site visits and customer interaction.
Key responsibilities include:
- Producing and approving bespoke metal roofing specifications
- Carrying out thermal calculations and ensuring compliance with building regulations
- Creating technical drawings and details using AutoCAD
- Providing technical support to sales teams, contractors, and customers
- Attending site visits during planning, installation, and post-completion stages
- Assisting with project management from enquiry through to completion
- Liaising with third-party suppliers and service providers
- Maintaining technical resources such as drawings, data sheets, certifications, BIM content, and specifications
- Delivering technical and installation training to internal teams and external partners
- Advising marketing teams on technical content where required
About You
You’ll be a confident technical professional with a strong understanding of metal roofing systems, particularly standing seam, and experience working within a construction-focused environment.
Essential skills and experience:
- Strong technical knowledge of metal roofing design, construction, and specification
- Good understanding of UK Building Regulations and construction standards
- Familiarity with CDM 2015 and designer responsibilities
- Excellent written and verbal communication skills
- Confident presenting technical information to groups
- Proficient in Microsoft Office and AutoCAD
- Ability to manage multiple priorities and work under pressure
- Experience liaising with contractors, consultants, and internal teams
- Comfortable visiting construction sites and carrying out surveys
Desirable:
- Degree or formal qualification in a construction-related discipline
- Background in project management, design, or site supervision
What’s on Offer
- Competitive basic salary (£50k–£70k depending on experience)
- Autonomy and influence within a growing technical team
- Opportunity to shape technical processes and training
- Long-term career development within a stable, expanding business
- Supportive office-based environment with regular site exposure
