• Full Time
  • Basildon, Essex
  • £20,000 - £22,500 USD / Year
  • £20,000 - £22,500

**Trainee Import Co-Ordinator**

Are you looking to build a career?
Do you posses a professional telephone manner?
Can you work well within a team?
Have you office experience?

Then this could be a great opportunity.
This would suit a driven individual looking to build a career within the Freight Forwarding industry.
• You will need a professional telephone manner
• IT literate
• Able to prioritise workloads and be well organised
• Have at least 3 months within an office environment
• Passionate about building a career

You will be reporting to the Customer Service Manager, the primary goal is to provide excellent customer service to customers and overseas partners.
This will include training to process the import jobs from booking to delivery, including costing and invoicing and completing all HMRC Customs Clearance requirements for our clients.
Working closely with the Commercial Team on development of all Ocean freight services.
• You will initially load all jobs on to the system by creating files
• Track containers
• Contact clients by phone and email
• Maintain effective communication and relationships with our overseas partners.
• Answer calls
• General Administration duties
• Work closely with your colleagues to ensure to maintain the highest possible operational performance and customer service.

• Able to promote company Corporate Culture
• A pro-active attitude
• Excellent customer service skills
• Excellent communication skills
• Able to work and meet deadlines
• Possess team player qualities
• Able to plan ahead

Monday – Friday 9-5.30pm office based
Free Parking
Salary DOE – £20,000 – £22,500

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