Facilities Help Desk Team Leader
Location: Southend, Essex (office based)
£30,000 with salary uplift in successful completion of probation
Mon and Friday 0800 to 1700
Tues, Wed, Thurs 0830 to 1800
My client has a vacancy for a full-time coordinator / team leader. As well as undertaking helpdesk operator duties, you will be responsible for managing day to day jobs/queries for key clients and overseeing 2 junior helpdesk operatives.
The role offers the opportunity to join a wonderful company and be part of a friendly team. The company is growing and expanding and offers potential to the right person.
The successful applicant will be responsible for responding to the day-to-day maintenance requirements of customers. We are looking for someone who has proven experience within a facilities helpdesk ideally as a Senior or Team Leader. You will be a strong relationship builder, be computer literate, organised, meet deadlines and a professional telephone manner coupled with scheduling and coordinating experience with engineers.
Duties will include:
Overseeing two Schedulers
Account managing your client.
Coordinating Engineers dairies scheduling planned and reactive maintenance
Liaising with a sub-contractor network
Answering telephone enquiries
Inputting calls on to a data base system.
Updating clients
Producing purchase orders
Checking progress
Experience with facilities maintenance ids ideal however scheduling and coordinating for engineers is essential for this role.
Please call Claire 01268 971950 / 07930 381 354 or email:
Claire.murrell@adore-recruitment.co.uk
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