Wanted in Basildon
Monday – Friday 7am-4pm
£25,282 DOE + performance bonus
Free Parking available
You will be responsible for dealing with customers on the trade counter and over the phone, plus general administrative duties.
You will be responsible for:
- Answering Telephone
- Taking Sales Calls and upselling
- Face-to-face customer service
- Sales, refunds, credits, and account compliance
Dealing with:
- Trade counter standards/appearance
- Customer calls for collection and pre/post-delivery.
- Place purchase orders and provide POD as required.
- Deliver company Sales activity plans and quote follow up.
- Cash handling, banking, and general administrative duties
- Support branch emails and communications
- Supporting Warehouse team leader with stock accuracy
- Delivery boards/planners accurate and up to date
- Presentation and condition of customer kitchen/serving area.
You will need to posses the following:
- Excellent administration skills and able to meet deadlines
- A working knowledge of MS Office (Word, Excel, Outlook and PowerPoint)
- Excellent customer focus, both internal and external
- Ability to deal with customer queries/complaints in a diplomatic manner.
- Committed and reliable
This position is ideally suited to someone with previous experience within business administration, has good GCSE or A level results, with excellent communication skills both verbal and written.
