Customer Service Administrator
£18,000 plus monthly bonus, free parking and benefits
Our client is within the welfare facilities industry and is looking for a Customer Service Sales Administrator to join their fast growing team based in Chelmsford.
You will be part of a friendly medium sized company taking incoming inquiries from prospective customers and dealing with quotations, inputting and processing sales orders and following up on previous enquiries.
This role involves dealing with incoming phone work as well as administration. You will be liaising with drivers and customers and processing orders. We are looking for someone who enjoys converting an enquiry into an order and someone who has strong administrative skills .
Part of your role will be to ensure that you ask qualifying questions when a customer calls, such as obtaining contact information etc. in order to prepare the quote. You will also be making call backs to follow up and see if the customer wishes to progress to an order so it is essential you enjoy customer service.
Full training will be provided.
Skills and Experience
Office based customer service, helpdesk or administration experience is required.
Excellent communication skills, the ability to use your own initiative and to work under pressure are essential.
Due to our clients office location it is essential that you are a car driver, alongside being organised, efficient and able to multitask. This is a great opportunity to join an established business and progress as the company grows.
Due to the high response received for some vacancies, we regret that we are sometimes unable to reply to all applicants. If you have not been contacted within 7 days, please assume that your application has been unsuccessful on this occasion. However, we will keep your details and notify you of any other opportunities.
Please note, you will be asked to provide your eligibility to work in the UK.
For more information on this position, please contact Claire Murrell at Adore Recruitment.
Adore Commercial is part of the Adore Recruitment group and specialises in commercial recruitment across the UK. Some of our key sectors include Sales Administrator, Call Centre Agent, Customer Service Specialist, PA/Secretarial, Receptionist Service Co – ordinator, Operations Assistant, Productions Administrator, Import/Export Clerk, Finance Manager, Compliance Assistant, Event Managers, Procurement/Purchasing and Facilities Manager. We are acting as an employment business/agency.
Offered Salary£15,000 - £20,000